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WIKICROOK

RMM (Remote Monitoring and Management)

Software used to oversee, maintain, and control endpoints from a central console.

RMM software lets administrators oversee, maintain, and control many endpoints from a central console. It is common in managed service provider environments, where one platform can push patches, run scripts, change settings, and monitor device health across many customer systems.

RMM matters in cyber security because it sits in the management plane: if an attacker reaches the console, they may be able to control every connected agent, not just one machine. That is why RMM products are valuable targets for malware operators and intrusion groups. Real attacks often focus on stolen admin credentials, exposed web consoles, or flaws that enable unauthorized access. Defenders should protect RMM with MFA, strong role separation, patching, network restriction, and alerting on unusual logins, privilege changes, and remote actions. Treat the console as a high-value asset, because compromise there can scale quickly across an entire fleet.

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